Application Process Overview

Applying for an Indonesia e-Visa is a straightforward process that can be completed entirely online. This guide will walk you through each step to ensure a smooth application experience.

Indonesia e-Visa Application Process
1

Fill the Application Form

The first step in obtaining your Indonesia e-Visa is to complete the online application form with accurate personal and travel information.

What Information You'll Need

Be prepared to provide the following information when filling out the application form:

  • Personal Information: Full name, date of birth, gender, nationality
  • Passport Details: Passport number, issue date, expiry date
  • Contact Information: Email address, phone number
  • Travel Information: Planned arrival date, departure date
  • Accommodation Details: Where you plan to stay in Indonesia
  • Purpose of Visit: Tourism, business, or social visit

Tips for Completing the Application Form

  • Ensure all information matches exactly what appears on your passport
  • Double-check all dates and numbers for accuracy
  • Use a valid email address that you check regularly, as this will be used for communication
  • Have your travel itinerary ready for reference
Important: Providing incorrect or false information may result in your application being rejected or your visa being invalidated.
2

Upload Required Documents

After completing the application form, you'll need to upload several required documents to support your application.

Essential Documents

The following documents are typically required for all Indonesia e-Visa applications:

  • Passport Copy: A clear scan of your passport's biographical page showing your photo, personal details, and passport number. Your passport must be valid for at least six months from your planned date of entry into Indonesia.
  • Recent Photograph: A digital passport-sized photograph that meets the specified requirements (usually 35mm x 45mm, with a white background).
  • Travel Itinerary: Proof of your travel plans, such as flight bookings showing your entry to and exit from Indonesia.
  • Accommodation Details: Documentation showing where you will be staying in Indonesia, such as hotel reservations or a letter of invitation if staying with friends or family.

Additional Documents Based on Visa Type

Depending on the type of e-Visa you're applying for, you may need to provide additional documents:

Visa Type Additional Documents
Tourist e-Visa
  • Proof of sufficient funds for your stay
  • Return or onward ticket
Business e-Visa
  • Letter of invitation from an Indonesian company
  • Business introduction letter from your employer
  • Details of business activities in Indonesia
Social-Cultural e-Visa
  • Letter of invitation from host in Indonesia
  • Proof of relationship (if visiting family)
  • Details of social or cultural activities

Document Format Requirements

  • All documents should typically be in PDF, JPG, or PNG format
  • File size is usually limited (often to 2MB per file)
  • Documents must be clear, legible, and complete
  • Non-English documents may require translation
Tip: Prepare all your documents before starting the application process to ensure a smooth and uninterrupted experience.
3

Pay the Visa Fee

After submitting your application and documents, you'll need to pay the visa fee to proceed with the processing of your application.

Payment Methods

The Indonesia e-Visa system typically accepts various payment methods, including:

  • Credit Cards: Visa, MasterCard, American Express
  • Debit Cards: Cards with international payment capability
  • Electronic Payment Services: Depending on the system, services like PayPal may be accepted

Fee Structure

Visa fees vary depending on the type of visa and duration of stay. The fee is non-refundable, even if your application is rejected. For the most current fee information, please check the official e-Visa website during your application.

Tip: Make sure your payment card is enabled for international transactions before attempting to pay the visa fee to avoid any payment issues.

Payment Confirmation

After successful payment, you should receive:

  • A payment confirmation receipt via email
  • A reference number for tracking your application
  • Confirmation that your application has been submitted for processing
Important: Keep your payment confirmation and reference number safe, as you may need them to check your application status or for any follow-up communications.
4

Receive Your e-Visa

After your application has been processed and approved, you will receive your Indonesia e-Visa electronically.

Processing Time

The processing time for an Indonesia e-Visa typically takes around 3 to 5 business days. However, this can vary depending on the volume of applications and other factors. It is advisable to apply for the e-Visa well in advance of your intended travel date.

Receiving Your e-Visa

Once approved, your e-Visa will be:

  • Sent to the email address you provided during application
  • Available for download from the e-Visa application portal (in some cases)

What to Do with Your e-Visa

  1. Print Your e-Visa: Print a hard copy of your e-Visa to present upon arrival in Indonesia.
  2. Check for Accuracy: Verify that all information on the e-Visa is correct and matches your passport details.
  3. Keep a Digital Copy: Save a digital copy on your phone or device as a backup.
  4. Present Upon Arrival: Have your printed e-Visa ready to present to immigration officials when you arrive in Indonesia.
Success: With your e-Visa in hand, you're now ready to travel to Indonesia! Remember to comply with all entry requirements and visa conditions during your stay.

After Arrival in Indonesia

Once you arrive in Indonesia with your e-Visa, there are a few important things to keep in mind:

Immigration Process

  • Present your passport and printed e-Visa to the immigration officer
  • You may be asked about the purpose of your visit and your accommodation details
  • Your passport will be stamped with your entry date and authorized period of stay

During Your Stay

  • Adhere to the conditions of your visa, including the permitted activities and duration of stay
  • Keep your passport and visa documentation with you at all times
  • If you wish to extend your stay, apply for an extension before your current visa expires

Departing Indonesia

  • Ensure you depart before your authorized stay period ends to avoid overstay penalties
  • Keep your exit stamp as proof of your departure
Note: If you need to extend your stay in Indonesia, you should visit the local immigration office at least 7 days before your visa expires to begin the extension process.

Troubleshooting Common Application Issues

If you notice a mistake after submitting your application but before it's processed, contact the e-Visa support team immediately. In some cases, you may need to cancel the application and submit a new one. Minor typographical errors might be corrected during the review process, but significant errors could result in rejection.

If your application is taking longer than the standard processing time (3-5 business days), you can check the status using your reference number on the e-Visa portal. If there's no update, contact the e-Visa support team for assistance. Processing times may be longer during peak travel seasons or holidays.

If your application is rejected, you will typically receive a notification explaining the reason for the rejection. Review the reasons carefully, address the issues, and consider reapplying. Common reasons for rejection include incomplete documentation, inconsistent information, or not meeting eligibility requirements.

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